Strive for every professional details,
Strive to do the best!
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company Manager Liu CH Team Team work Photo with customer friend Laboratory Equipment Showroom
We will always implement the "formal acceptance is not a sign of completion" "acceptance is the beginning of the service"; In order to better serve our customers and make our products based and developed in the market, we promise as follows:
(1) Free design drawings for users, and provide layout, construction and installation instructions according to the drawings.
(2) Establish user files, and conduct regular return visits and long-term quality tracking.
(3) If the user has any problem that cannot be solved, you can call the company's after-sales service contact number at any time (+8613533186787), which will not affect the normal experiment.
We will always implement the "Formal acceptance is not a sign of completion" "The end of acceptance is the beginning of service"; In order to better serve the vast number of customers and make the products develop in the market, our company promises as follows:
（3）All lab equipments ordered by our company are maintained. If the damage is caused by human factors or the repair is needed after the warranty period, only the cost fee will be charged;
（4）If users have problems that cannot be solved, you can call the after-sales service number of the company (020-31527140) or send the email (email@example.com) at any time;
（5）Provide free training to technicians, explain the company's products and key points of use, and leave detailed equipment instructions for the needs.
（1）After the completion of the project, we will conduct training on the use and maintenance of equipment at our company. The training content is formulated by the technical department of the company;
（2）The company shall appoint a person to take charge of the training plan and implement it. The executor shall make full preparation for the training in advance, including uniformly distributed training materials, projectors, etc.;
（3）For the problems raised by the user in the training, the person in charge of training shall give a detailed explanation;
（4）Our company provides free training for customers.
1．Promise during the Free Warranty Period：
1) Warranty commitment: the warranty period of the products shall be one year from the date of acceptance and delivery;
2) Maintenance commitment: Ensure customer service telephone, fax, E-mail and other means to response and solve problems at any time. Upon receipt of the notice or fax from the user, the company will provide a written explanation and specify the time to resolve the problem;
3) Letter visit commitment;
① The first Letter Visit after acceptance
② Second within 6 months after acceptance
③ Third within 1 year after acceptance
④ Make a letter visit once a year after acceptance
4) Complete documentation commitment: Equipment manual, Operation manual;
5) Technical consulting commitment: Provide technical consulting and communication through communication tools.
2．The Maintenance Cost during the Free Warranty period is as follows:
① An unconditional warranty for Quality Problems；
② During the warranty period, if circumstances are caused by careless use,
only the cost of replacement parts will be charged:
3．Commitment after Expiration of Free Warranty:
① After the warranty expires, only the cost of replacement parts will be charged for product maintenance;
② The provisioning of spares parts for 10 years;
③ Regular and routine inspection after the expiration of the warranty shall be carried out in accordance with the warranty period;
④ The maintenance requirements after the expiration of the warranty shall be subject to the warranty period.
(4) Free training for technical personnel, explanation of the company's products and key points of use, and detailed equipment description for preparation.
(5) 24 hour on line one by one aftersale service is ok.
(6) OEM & ODM provided.
|Changhai Lab Limited Cope of Business|
|1||types of laboratories and purification workshops design|
|2||variety of laboratories decoration|
|3||sorts of purification workshop decoration|
|4||laboratory furniture engineering|
|5||laboratory fire fighting engineering|
|6||hydropower system engineering|
|7||purification water system engineering|
Packaging and Delivery (On-time delivery and Fast shipment is our advantage)
Contact Person: Miss. Esther Chen
Tel: +86 13533186787